🌿 FREQUENTLY ASKED QUESTIONS (FAQs)

🌱 ABOUT PRAKRTI ORGANICS

1. What is Prakrti Organics?

Prakrti Organics is an Ayurvedic hair care brand focused on calm, consistent, routine-based care.
We create products with one clear purpose each, so hair care remains simple and easy to follow.

2. Are Prakrti Organics products Ayurvedic?

Yes. Our products are inspired by Ayurvedic principles and formulated using traditional herbs such as amla, hibiscus, neem, curry leaves (karipatta), methi, rosemary, almond, and other supportive ingredients.

3. Are your products dermatologically tested?

Yes, our products are dermatologically tested and designed for regular use as part of personal care routines.

🧴 PRODUCT & USAGE

4. How often should I use the hair oil?

You can use the hair oil daily or 2–3 times a week, depending on your routine and preference.
Gentle scalp massage matters more than quantity.

5. How long should I leave the hair oil on?

You can leave the oil overnight for best results, or for a few hours before washing.

6. Which shampoo should I choose?

Choose based on your primary hair concern:

• Hair Veda Shampoo – Gentle, regular cleansing

• Rice & Hibiscus Shampoo – Smoothness and natural shine

• Anti-Dandruff Shampoo – Scalp cleansing and dandruff control

Each shampoo has one clear purpose.

7. Can I use the shampoo after oiling?

Yes. Our shampoos are designed to be used after oiling and cleanse gently without being harsh.

8. How often can I use the rosemary spray?

The rosemary spray can be used daily, 1–2 times a day.
Spray directly on the scalp and massage gently. No rinsing required.

9. Can men and women both use these products?

Yes. Prakrti Organics products are suitable for both men and women.

🌿 ROUTINE & RESULTS

10. When will I see results?

Ayurvedic care focuses on long-term consistency, not instant changes.
Results may vary depending on hair condition, lifestyle, and routine. Regular use over time is important.

11. Are there any side effects?

Our products are designed for regular use and dermatologically tested.
However, individual sensitivities may vary. We recommend doing a patch test before first use.

12. Can I use multiple Prakrti Organics products together?

Yes. Our products are designed to work as part of a simple routine.
You can also choose from our combos and kits for guided care.

🚚 ORDERS, SHIPPING & PAYMENT

13. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery (COD) is available.
We also accept online payments through secure payment gateways.

14. How long does delivery take?

Orders are usually processed within 1–2 working days.
Delivery time may vary based on your location. Tracking details are shared after dispatch.

15. Do you accept returns?

We do not accept returns, except in cases where the product is damaged during transit.

16. What should I do if I receive a damaged product?

Please contact us within 48 hours of delivery with:

• Photos or videos of the damaged product

• Your order ID

Once verified, we will arrange a replacement or refund, as applicable.

📞 SUPPORT & CONTACT

17. How can I contact customer support?

You can reach us at:

• 📧 Email: prakrtiorganics06@gmail.com

• 📱 WhatsApp / Phone: +91 92590 03531

• 🕒 Support Hours: Monday to Saturday | 10 AM – 6 PM

We’re happy to guide you.

18. How do I know which product is right for me?

You can visit our How to Use or Our Approach pages for guidance, or contact us directly for help choosing the right product.

🌿 FINAL NOTE

Hair care is personal. Different routines work for different people.
Our role is to provide clear Ayurvedic options so you can choose what suits you best.