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Prakrti
Prakrti Organics

Refund Policy

How and when refunds are processed for cancelled orders.

Refunds are issued for orders cancelled within the 24-hour window. Damaged or wrong-item claims raised within 72 hours of delivery are settled with a free replacement.

Approved refunds are processed within 5-7 business days to the original payment method. For Cash on Delivery orders, we transfer the amount by UPI or bank transfer to the details you share.

We do not offer refunds on used or opened products, or for change of mind after dispatch.

Questions about a refund? Email Prakrtiorganics06@gmail.com with your order number.